Universal Print is a new feature which is currently in preview – so you’ll need to have an eligible subscription already. At the moment that includes Microsoft 365 subscriptions (E3/A3 and E5/A5), Windows 10 Enterprise E3/E5, and Windows 10 Education A3/A5. It replaces Hybrid Cloud Print and is a lot easier to set up and manage. You’ll need your devices to be connected to Azure AD (either domain joined or hybrid joined, or registered).
Hybrid Cloud Print is a solution to allow users to print to on-premise printers from their devices without needing to be on site or even have VPN connectivity – they just need Internet access. It is however fairly complicated to set up and requires multiple app registrations in Azure, and an Application Proxy server setting up. In this post I go through the steps on how to set it up and print from an Intune managed device.
Hybrid Cloud Print is being replaced with Universal Print, which is a lot easier to set up and manage – no messing with SQLite and it has a portal in Azure, however it’s only currently available in preview to people with specific existing subscriptions. I’ve also gone through setting up Universal Print.